Shipping policy

Shipping Policy

Effective Date: June 2026

Welcome to Unishophubx.

At Unishophubx, we understand that fast, reliable, and transparent shipping is an important part of every online shopping experience. Our goal is to ensure that every order is processed efficiently and delivered safely to your destination.

This Shipping Policy explains how orders are processed, shipped, tracked, delivered, and handled after purchase. By placing an order through our website, you agree to the terms outlined below.

1. Order Processing

All orders are processed after successful payment verification.

Typical processing time is:

1–3 business days

During periods of exceptionally high demand, promotional events, holidays, or unforeseen circumstances, processing may require additional time.

Orders are processed Monday through Friday, excluding weekends and public holidays.

2. Shipping Destinations

We proudly serve customers in many countries worldwide.

Shipping availability may vary depending on:

  • Carrier coverage

  • Customs regulations

  • Local import restrictions

  • Delivery accessibility

If shipping is unavailable for your location, you will be notified during checkout or shortly after placing your order.

3. Estimated Delivery Time

Estimated delivery times are generally:

7–10 Business Days

Please note that delivery estimates begin after your order has been processed and shipped.

Actual delivery times may vary depending on:

  • Destination country

  • Customs clearance

  • Local postal services

  • Weather conditions

  • Transportation delays

  • Seasonal demand

  • National holidays

Delivery estimates are provided in good faith but cannot be guaranteed.

4. Free Shipping

Unishophubx is pleased to offer:

Free Standard Shipping on eligible orders.

From time to time, additional shipping promotions may be available.

Shipping offers may be changed or discontinued without prior notice.

5. Order Confirmation

Immediately after placing your order, you will receive an order confirmation email containing:

  • Order number

  • Purchased items

  • Shipping address

  • Billing information

  • Payment confirmation

If you do not receive this email, please check your spam or junk folder before contacting us.

6. Shipping Confirmation

Once your order has been shipped, you will receive another email containing:

  • Shipment confirmation

  • Tracking number (when available)

  • Carrier information

  • Tracking instructions

Please allow 24–72 hours for tracking information to become active.

7. Multiple Shipments

To improve shipping efficiency, orders containing multiple products may occasionally be shipped separately.

In these cases:

  • Individual tracking numbers may be provided.

  • Packages may arrive on different days.

  • No additional shipping fees will be charged.

8. Tracking Orders

Customers may monitor shipment progress using the tracking information provided after dispatch.

Tracking updates depend entirely on carrier scanning events.

Temporary pauses in tracking updates do not necessarily indicate that a package has been lost.

9. Shipping Address Accuracy

Customers are responsible for providing complete and accurate shipping information.

Please verify:

  • Full name

  • Street address

  • Apartment or unit number

  • Postal code

  • Phone number

  • Email address

Incorrect or incomplete addresses may result in delivery delays, additional fees, or returned packages.

10. Address Changes

If you need to change your shipping address, please contact us immediately.

Address updates are only possible before your order enters fulfillment.

Once shipped, we may be unable to modify the destination.

11. Customs & Import Duties

International orders may be subject to:

  • Customs inspections

  • Import duties

  • Taxes

  • Government fees

These charges, when applicable, are determined by local authorities and remain the responsibility of the customer.

Customs procedures may also extend delivery times.

12. Delivery Delays

While we work closely with trusted logistics partners, delays may occasionally occur due to circumstances beyond our control, including:

  • Severe weather

  • Customs processing

  • Airline disruptions

  • Carrier congestion

  • Labor strikes

  • Natural disasters

  • Government regulations

  • High shipping volumes

We appreciate your patience in these situations.

13. Lost Packages

If your package appears to be lost during transit, please contact us.

Our support team will:

  • Review tracking history

  • Contact the shipping carrier

  • Investigate the shipment

  • Assist with an appropriate resolution

If the carrier officially confirms the shipment as lost, we will work with you to provide a replacement or refund in accordance with our Return & Refund Policy.

14. Delivered but Not Received

If tracking indicates "Delivered" but you cannot locate your package, please:

  • Check around your property.

  • Ask household members.

  • Check with neighbors.

  • Contact your local carrier.

If the package still cannot be located, please notify us promptly so we can assist with further investigation.

15. Refused Deliveries

Packages refused by the recipient without prior authorization may be returned to the shipping facility.

Depending on the carrier, return shipping fees or handling charges may apply and may be deducted from any eligible refund.

16. Undeliverable Packages

Orders may be returned as undeliverable due to:

  • Incorrect address

  • Failed delivery attempts

  • Refusal by recipient

  • Incomplete shipping information

If a package is returned to us, we will contact you to discuss available options, including reshipment or refund where applicable.

17. Contact Information

If you have any questions regarding shipping or your order status, please contact us:

Unishophubx

Address

143 Stilecroft Dr

North York, ON M3J 1A8

Canada

Email

support@Unishophubx.store

Phone

(416) 279-7844

18. Risk of Loss

Ownership and risk of loss for purchased products transfer to the customer upon successful delivery to the shipping address provided during checkout.

Once the shipping carrier confirms delivery, customers are responsible for ensuring the security of the delivered package.

If you believe your package was delivered incorrectly, please contact us promptly so we can assist in investigating the matter.

19. Damaged Packages

We carefully inspect every shipment before it leaves our fulfillment facility.

If your package arrives visibly damaged, please:

  • Take clear photographs of the outer packaging.
  • Photograph the damaged product.
  • Keep all original packaging materials.
  • Contact us within 7 days of delivery.

After reviewing the evidence, we will determine the most appropriate solution, which may include:

  • Replacement product
  • Replacement parts
  • Partial refund
  • Full refund

20. Incorrect Items

If you receive an incorrect item, missing accessories, or an incomplete shipment, please notify us within 7 days of receiving your package.

To help us resolve the issue quickly, please provide:

  • Order number
  • Product photos
  • Shipping label photo
  • Description of the issue

Once verified, we will arrange an appropriate resolution at no additional cost to you.

21. Shipping Restrictions

Certain products may be subject to shipping restrictions due to:

  • Local regulations
  • Customs requirements
  • Carrier limitations
  • Product specifications

If an order cannot be shipped to your location, we will notify you as soon as possible and issue a refund if necessary.

22. Delivery Attempts

Shipping carriers may attempt delivery more than once.

If no one is available to receive the package, the carrier may:

  • Leave the package in a secure location.
  • Deliver it to a pickup point.
  • Attempt another delivery.
  • Return the package to the sender.

Customers are encouraged to monitor tracking information regularly.

23. Holiday Shipping

During major shopping seasons, including:

  • Black Friday
  • Cyber Monday
  • Christmas
  • New Year
  • National holidays

processing and delivery times may be longer than usual due to increased shipping volume.

We appreciate your patience during these busy periods.

24. Carrier Responsibility

Once an order has been handed to the shipping carrier, transportation is managed by that carrier.

While we actively assist customers with shipment issues, actual transit times and delivery schedules remain under the control of the carrier.

25. Customer Responsibilities

Customers are responsible for:

  • Providing accurate shipping information.
  • Monitoring shipment tracking.
  • Responding to carrier delivery requests when applicable.
  • Collecting packages from pickup locations if required.
  • Paying any applicable customs duties or import taxes.

Failure to complete these responsibilities may result in delayed or unsuccessful delivery.

26. Returned Shipments

If a shipment is returned to us because of:

  • Incorrect address
  • Refused delivery
  • Failure to collect the package
  • Invalid contact information

the customer may be responsible for any return shipping or reshipment costs unless the issue resulted from our error.

27. Shipping Delays Beyond Our Control

Occasionally, delivery may be delayed due to events beyond our reasonable control, including but not limited to:

  • Severe weather
  • Customs inspections
  • Airline disruptions
  • Transportation accidents
  • Government regulations
  • Labor strikes
  • Public emergencies
  • Natural disasters

These circumstances may extend estimated delivery times without constituting a breach of our shipping commitment.

28. Force Majeure

Unishophubx shall not be held liable for delays or failure to fulfill shipping obligations resulting from circumstances beyond our reasonable control, including events commonly recognized as force majeure.

29. Policy Updates

We reserve the right to modify this Shipping Policy at any time to reflect:

  • Operational improvements
  • Changes in shipping partners
  • Legal requirements
  • Business practices

The latest version will always be published on our website with the updated Effective Date.

Continued use of our website following any changes constitutes acceptance of the revised policy.

30. Contact Us

If you have any questions regarding this Shipping Policy or the status of your order, please contact us.

Unishophubx

Address
143 Stilecroft Dr
North York, ON M3J 1A8
Canada

Email
support@Unishophubx.store

Phone
(416) 279-7844

At Unishophubx, we are committed to delivering ergonomic workspace solutions with reliable shipping, transparent communication, and exceptional customer service. We appreciate your trust and look forward to helping you create a more comfortable, productive workspace.