Contact information

Contact Information

Effective Date: June 2026

Welcome to Unishophubx.

We value every customer and are committed to providing responsive, professional, and reliable customer service. Whether you have a question before placing an order, need assistance with an existing purchase, or require help after delivery, our support team is here to assist you.

Our goal is to ensure every customer enjoys a smooth and enjoyable shopping experience from start to finish.

Customer Support

If you require assistance regarding any of the following topics, please feel free to contact us:

Product information
Order status
Shipping inquiries
Tracking assistance
Returns and refunds
Exchanges
Payment questions
Technical product support
Warranty inquiries
General feedback
Business inquiries
Website assistance

We strive to respond to all inquiries as quickly as possible.

Contact Details

Business Name

Unishophubx

Business Address

143 Stilecroft Dr

North York, ON M3J 1A8

Canada

Customer Support Email

support@Unishophubx.store

Phone Number

(416) 279-7844

Customer Service Hours

Our support team is available during the following business hours:

Monday – Friday

9:00 AM – 6:00 PM

Eastern Time (ET)

Weekends and public holidays may require additional response time.

Email Support

Email is the fastest and most efficient way to reach our support team.

When contacting us, please include as much information as possible, including:

Full Name
Order Number
Email Address Used for Purchase
Product Name
Description of Your Inquiry
Photos or Videos (if applicable)

Providing complete information allows us to resolve your request more efficiently.

Response Time

We aim to respond to most customer inquiries within:

24–48 Business Hours

During peak shopping periods, promotional events, or holidays, response times may be slightly longer.

We appreciate your patience and understanding.

Order Assistance

If you have already placed an order, we can assist with:

Order confirmation
Processing status
Shipping updates
Tracking information
Delivery questions
Address corrections (before shipment)
Return requests
Replacement requests
Refund inquiries

Product Assistance

Need help choosing the right product?

Our team is happy to answer questions regarding:

Product specifications
Compatibility
Materials
Features
Usage recommendations
Care instructions

We want every customer to purchase with confidence.

Shipping Support

If you experience shipping-related issues, including:

Delayed delivery
Lost package
Tracking updates
Incorrect delivery
Damaged shipment

please contact us promptly so we can work with the shipping carrier to resolve the issue.

Returns & Refunds

For return or refund requests, please include:

Order Number
Product Name
Reason for Return
Photos (if applicable)

Our team will review your request in accordance with our Return & Refund Policy.

Business Inquiries

For partnership opportunities, wholesale inquiries, media requests, or other business-related matters, please contact us via email.

We welcome opportunities to collaborate with organizations that share our commitment to quality, innovation, and exceptional customer experiences.

Our Commitment

At Unishophubx, we believe that excellent customer service is just as important as the products we offer.

Our mission is to provide ergonomic workspace accessories that help customers work more comfortably, stay productive, and enjoy a better desk setup every day.

Every inquiry is handled with professionalism, respect, and a genuine commitment to finding the best possible solution.

Thank you for choosing Unishophubx. We appreciate your trust and look forward to serving you.